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Fluid AI

608

AI-powered customer experience platform.

Generative AI & LLMs
Enterprise AI
Active

Founded

2016

Team Size

100

Total Funding

₹41.5 Cr

Valuation

₹208 Cr

About

AI-powered customer experience platform.

Unique Selling Proposition

Core Differentiator

AI-native customer experience platform built specifically for emerging markets with multilingual support and low-bandwidth optimization

Target Market

Mid-market enterprises in India and Southeast Asia seeking affordable CX automation

Key Innovation

Conversational AI engine optimized for code-mixed languages and regional dialects with pre-trained industry models

Competitive Moats
🧠Data/AI Moat
Medium

Proprietary training data from Indian languages and customer interactions improving model accuracy over time

🔒Switching Costs
Medium

Integration depth with enterprise systems and trained AI models create friction for customer migration

💰Cost Advantage
Medium

India-based development and operations enabling 40-60% lower pricing than Western competitors

Funding Snapshot
Free preview

₹12.4 Cr

Total Raised

1

Round

Latest Round

Latest · 2021-01-01

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Full Funding History

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Funding History

Latest Round

2021-01-01

₹12.4 Cr

Investors

Various Investors
Details

Location

Mumbai, Maharashtra

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Financial Metrics

Growth Rate

30%

Funding Rounds

1

VedAI Score
608/1000
Developing

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